CANCELLATION, REPLACEMENT, RETURN AND REFUND POLICY

We aim to provide the best customer experience to our Users beginning from placing an order to initiating a return. you can expect a hassle-free experience in returning the Product that you have ordered and can rely on us as your preferred shopping destination.

This cancellation, replacement, return and refund policy (“Policy”), together with the Terms sets out our procedures and policies in accepting Product cancellation, replacement, return and refund thereof.

1. APPLICABILITY OF POLICY

1.  By agreeing to use the Royal Computer Solution Digital Solution and initiating a request for purchase of Product(s) on the Royal Computer Solution, you agree to be bound by the terms contained in this Policy without modification. If you do not agree to the terms contained in this Policy, you are advised not to transact on the Royal Computer Solution.
2. Please note that we may from time to time change the terms of the Policy that govern your cancellation, replacement, return and refund of an order for Products on the Royal Computer Solution. Every time you wish to use the Royal Computer Solution, please check the Policy to ensure you understand the terms and conditions that apply at that time.

2. TERMS FOR CANCELLATION, REPLACEMENT, RETURN AND REFUND OF ORDERS

1. You can cancel orders for Products partially or fully prior to the shipment is “Out for Delivery”. Orders cannot be cancelled once the package is “Out for Delivery”. You can track your order under ‘My Order’ section of your account on Platform or via link send to your email id.
2. In case you change your mind in relation to a particular order of the Product(s), you may cancel the placed purchase order on Platform under “My Orders” section of your account.